ok here’s a little snippet from a call i just had at work…<\/p>\n
customer:<\/em> is the server down? this is typical of my day. here’s another thing that bugs me. we have this call centre of idiots who takes the overflow calls for us. here is a copy\/pasted ticket that was left on someone’s account.<\/p>\n user changed batteries in his mouse last night and then lost data flow shortly after<\/em><\/p>\n ok. we are talking about a cable modem here. it doesn’t take a lot to realize that a wireless mouse has absolutely nothing to do with a cable modem! then the same person will probably end up calling me later and they won’t believe a word i say because they were unlucky enough to get this moron who thinks the batteries in a wireless mouse can kick someone’s modem offline. i mean really, i don’t care if you “don’t know computers”. this isn’t a difficult concept here… mouse, cable modem, mouse, cable modem… are you seeing any sort of connection between the two? no? i didn’t think so. now to see if i can make it through the next 7 1\/2 hours of my day.<\/p>\n","protected":false},"excerpt":{"rendered":" ok here’s a little snippet from a call i just had at work… customer: is the server down? me: which server? customer: i’m sorry, what? me: which server are you asking about? customer: you’re going […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2},"_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-11","post","type-post","status-publish","format-standard","hentry","category-blog"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/posts\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":0,"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/posts\/11\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/media?parent=11"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/categories?post=11"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.spoonybard.ca\/wp-json\/wp\/v2\/tags?post=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nme:<\/em> which server?
\ncustomer:<\/em> i’m sorry, what?
\nme:<\/em> which server are you asking about?
\ncustomer:<\/em> you’re going to have to be more specific than that.<\/p>\n